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Safetica Technical Training → Tier 2 - Safetica Certified Professional → 02 Troubleshooting

Troubleshooting


Description
This course provides extensive knowledge about the best practice
Content
  • Introduction
  • General - How to reproduce issues and collect logs
  • Safetica Management Service
  • Safetica Management Service - Manual control
  • Activity monitor
  • Safetica Management Service - Installation tips
  • Safetica Management Service - General issues
  • Safetica Management Service - Update issues
  • Database
  • SQL Installation tips
  • General issues
  • Database is full
  • WebSafetica
  • WebSafetica - Installation tips
  • Cannot start Websafetica service
  • Endpoint
  • Downloader Agent - General tips
  • Safetica Endpoint Client - Installation and update issues
  • Applications are hanging/crashing
  • Certificate error in browser
  • Websites are not loading correctly
  • Operations are slowed down
  • High performance load
  • Exercise: Log collection
Completion rules
  • All units must be completed
Prerequisites
  • Safetica Certified Professional training...
  • or
  • Support&Delivery onboarding
  • or
  • GDPR in Safetica